Cultivate Community

Like creativity, community isn’t static. It needs to be actively supported in order to thrive. To strengthen our internal and external communities, URBN and our brands aim to:

  • Foster a respectful, inclusive culture
  • Build a talented and united workforce
  • Nurture long-term connections with nonprofits

Foster a Respectful, Inclusive Culture

URBN is a proud member of the Open to All initiative to foster an inclusive shopping experience for all customers across all our brands.

Employee Resource Groups are designed to bring employees together to build community and develop skills and relationships that support their paths at URBN and beyond. These groups will help cultivate an even more inclusive culture and uphold our values – Unite, Respect, Build, Nurture.

Upon hire, URBN’s Home Office employees receive 12 hours of paid time off per fiscal year to volunteer with qualified organizations.

In 2021, URBN launched a new continuous listening strategy, including an overall employee engagement survey, pulse surveys, and updated new hire and exit surveys. Engage@URBN allows us to better understand the employee experience so we can shape URBN’s culture and environment.

The URBN Mentorship program connects employees across departments & brands to build community, broaden perspectives and sharpen skills. Employees are given the opportunity to connect with mentors, mentees, and peers on a rolling basis throughout the year.

In 2022, URBN launched a partnership with Progyny to provide employees with inclusive fertility and family building benefits that support all paths to parenthood. Progyny provides personalized healthcare services including in-vitro fertilization, egg freezing, and sperm freezing.

Build a Talented and United Workforce

URBN offers a robust suite of in-person, online, and asynchronous training programs to help our employees grow as people and leaders. Trainings include: Respectful Workplace, Inclusive Communication, Disability Fundamentals, Emotional Intelligence, and more.

URBN is a founding partner of Creatives Want Change, an organization dedicated to cultivating young Black creative talent through educational and mentorship opportunities. To date, URBN has committed over 150,000 to sending students to pre-college programs in art and design. In addition to financial support, URBN is partnering with CWC to further their mission to encourage Black students in fashion.

Store associates are at the heart of URBN, which is why URBN’s talent team invests heavily in developing a robust Field to Home Office program, which features a number of virtual and in-person events that provide field employees with resume and interviewing workshops and the opportunity to apply to open Home Office roles.

URBN is a founding partner of Creatives Want Change, an organization dedicated to cultivating young Black creative talent through educational and mentorship opportunities. To date, URBN has committed over 150,000 to sending students to pre-college programs in art and design. In addition to financial support, URBN is partnering with CWC to further their mission to encourage Black students in fashion.

URBN offers a robust suite of in-person, online, and asynchronous training programs to help our employees grow as people and leaders. Trainings include: Respectful Workplace, Inclusive Communication, Disability Fundamentals, Emotional Intelligence, and more.

Nurture Long-Term Connections with Nonprofits

URBN and our brands are committed to investing in organizations that align with our goals to Respect our People and Respect our Planet.

Fostering Creativity: Investments in education and specialized training initiatives in the arts and entrepreneurship, for underserved populations. Environmental & Social Responsibility: Supporting initiatives focused on increasing circularity, reducing waste, using more responsible materials, and empowering the people in our supply chain. Uplifting our Community: Partnering with local organizations to address essential services like housing, education, and health.

Fostering Creativity in the Next Generation Creative, entrepreneurial people are at the heart of URBN. That’s why URBN is committed to fostering creativity in the next generation through invevstments in education and specialized training initiatives. We do this through corporate partnerships and direct investments to youth empowerment programs.

Environmental & Social Responsibility URBN is working to reduce our impact on the planet, including efforts to reduce waste, use more responsible materials, and empower the people in our supply chain. Our goal is to leave the world a bit better than we found it.