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Our established ability to understand our
customers and connect with them on an emotional level is the reason for
our success. The reason for this
success is that our brands - Urban Outfitters, Anthropologie
and Free People - are both compelling and distinct. Each brand chooses
a particular customer segment, and once chosen, sets out to create
sustainable points of distinction with that segment. In the retail
brands we design innovative stores that resonate with the target
audience; offer an eclectic mix of merchandise in which hard and soft goods are cross merchandised; and construct unique
product displays that incorporate found objects into creative selling
vignettes. The emphasis is on creativity. Our goal is to offer a
product assortment and an environment so compelling and distinctive
that the customer feels an empathetic connection to the brand and is
persuaded to buy. |